Returns Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

• Returned items must have tags still on and be returned in original packaging

• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please contact us directly at info@gwydircastle.co.uk or on 01492681687.